This Privacy Policy explains how MIA Remodeling Contractors, a DBA of OMR Professional Services FL LLC ("MIA Remodeling Contractors," "we," "us," or "our"), collects, uses, discloses and protects information when you visit our website, submit a form, request an estimate or communicate with us.
1. Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, project address or ZIP code, service interests, project details, appointment information and communications with our team.
We may also collect limited technical information automatically, such as browser type, device information, pages visited, referring pages and general website interaction data through cookies, analytics or similar technologies.
2. How We Use Information
We may use information to respond to inquiries, prepare or discuss estimates, schedule consultations, provide customer support, coordinate remodeling services, send project-related updates, improve our website and services, maintain records, protect our business and comply with legal obligations.
3. Text Messaging and Consent
Where offered, our website provides separate optional consent choices for non-marketing text messages and marketing or promotional text messages. Neither checkbox is preselected, and you may submit the form without agreeing to receive text messages.
If you opt in to non-marketing messages, we may send texts regarding your inquiry, estimates, appointments, project updates, document requests and customer support. If you separately opt in to marketing messages, we may send offers, promotions, remodeling tips and service updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of purchasing services.
4. How We Share Information
We may disclose information to vendors and service providers that support website hosting, customer relationship management, communications, scheduling, analytics, payment processing, business operations or professional services. These parties may use the information only to provide services to us or as permitted by law.
We may also disclose information to comply with law, respond to lawful requests, protect rights and safety, investigate misuse or support a merger, acquisition, financing or sale of business assets.
5. Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website activity and improve performance. Browser settings may allow you to limit or block cookies, although some site features may not function as intended.
6. Data Security and Retention
We use reasonable administrative, technical and physical safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting and dispute-resolution needs.
7. Your Choices
You may request that we update or correct information you provided. You may unsubscribe from marketing emails using the link in the message. For text messages, reply STOP to opt out. After opting out, we will stop sending SMS messages unless you later opt in again. We may still contact you through other communication methods permitted by law.
8. Children's Privacy
Our website and services are intended for adults seeking remodeling or construction services and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. External Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.
11. Contact Us
MIA Remodeling Contractors
A DBA of OMR Professional Services FL LLC
North Miami Beach Office: 16855 NE 2nd Ave, Ste N104, North Miami Beach, FL 33162
Boca Raton Office: 6560 W Rodgers Circle, Ste 27, Boca Raton, FL 33487
Phone: (954) 355-1520
Email: [email protected]